Job Description
The Senior Sales Executive is responsible for driving showroom sales, delivering exceptional customer service, mentoring junior sales staff, and achieving individual and team sales targets while maintaining the highest standards of professionalism.
Key Responsibilities
Welcome customers and understand their jewellery requirements.
Recommend suitable gold, diamond, silver, and gemstone jewellery based on customer preferences and budget.
Achieve monthly and annual sales targets.
Build long-term relationships with customers and ensure repeat business.
Handle high-value sales and resolve customer concerns professionally.
Guide and support junior sales executives in sales techniques and customer service.
Ensure accurate billing, documentation, and inventory coordination.
Maintain product displays and showroom presentation.
Stay updated on new collections, designs, pricing, and industry trends.
Follow company policies, security procedures, and ethical sales practices.
Requirements
3–5 years of jewellery retail sales experience preferred