Realtionship Manager

Build and maintain strong relationships with existing and new customers.
Understand customer needs and provide suitable products or services.
Handle customer queries, complaints, and requests.
Regularly follow up with customers for satisfaction and retention.
Generate new leads and convert them into customers.
Achieve assigned sales and revenue targets.
Promote and cross-sell relevant products and services.
Coordinate with internal teams to resolve customer issues.
Maintain customer records and update CRM/database.
Prepare regular sales and customer relationship reports.