Job Description
Manage key and high-value client accounts.
Build and maintain strong, long-term client relationships.
Understand client requirements and provide business solutions.
Handle client escalations, complaints, and critical issues.
Lead account management activities and guide junior team members.
Coordinate with Sales, Accounts, Operations, HR, and other departments.
Monitor billing, payments, outstanding amounts, and account performance.
Prepare and review quotations, contracts, invoices, and reports.
Identify opportunities for upselling, cross-selling, and business growth.
Negotiate pricing, contracts, renewals, and service terms with clients.
Track sales targets, revenue, profitability, and client retention.
Qualification & Skills Required
Qualification
MCom (Post Graduation)
Skills Required
Cash Handling
Communication
Adminstration
Accounting
Auditing
Balance Sheet
Banking Operations