Receptionist

The Hospital Receptionist is responsible for welcoming patients and visitors, managing front-desk operations, handling appointments, maintaining patient information, and coordinating with doctors and hospital departments to ensure smooth patient services.

Key Responsibilities
Greet and assist patients, attendants and visitors professionally.
Register new and existing patients and maintain accurate records.
Schedule, confirm and manage doctor appointments.
Handle incoming calls, enquiries and patient requests.
Guide patients to appropriate doctors, departments and facilities.
Manage OPD registration, token/queue systems and appointment flow.
Maintain patient files, forms and basic documentation.
Coordinate with doctors, nurses, laboratory, pharmacy and billing departments.
Provide information regarding hospital services, timings and procedures.