Job Description
"Supervise daily front-office operations and allocate duties to staff.
Monitor check-in, check-out, reservations and guest service activities.
Handle guest complaints and coordinate timely resolution of issues.
Ensure front-office procedures and hotel service standards are followed.
Prepare operational reports and support the Front Office Manager."
Qualification & Skills Required
Qualification
Diploma / Any Graduate (Diploma / Graduation)
(Hospitality Management)
Skills Required
Teamwork
Problem Solving
Communication