Job Description
A Supervisor (often called a Team Lead, Floor Manager, or Shift Supervisor) is responsible for overseeing a team of employees, monitoring daily operations, and ensuring that company goals, productivity targets, and safety standards are met. They act as the vital bridge between frontline workers and upper management.
Key Responsibilities
Team Leadership & Guidance: Assign daily tasks, manage shift schedules, and provide hands-on guidance and training to team members.
Performance Monitoring: Track individual and team output, ensuring that quality standards and productivity targets are consistently achieved.
Problem-Solving: Address day-to-day operational issues, bottlenecks, or technical challenges on the floor as they arise.
Communication Link: Relay instructions, targets, and policy updates from upper management to the team, and report performance metrics back up.
Quality & Safety Compliance: Ensure all team members adhere strictly to workplace safety regulations, company policies, and quality control guidelines.
Conflict Resolution & Feedback: Handle minor disciplinary matters, resolve employee conflicts, and conduct performance reviews or give constructive feedback.
Qualification & Skills Required
Qualification
Sr secondary (Schooling)
Skills Required
Site Supervision
Communication